Community Support

Submit a Ticket

Submitting a ticket is the best way to get a hold of us, if you have general questions, reporting questions, or any issues using the system!

Submit a ticket

Please note: If your ticket request is related to any of the categories below, you will need to complete the associated form on this page and attach it to the ticket:

All Requests must be submitted by an Agency Administrator

  • New User Request
  • New Project Setup
  • HMIS Report Request
  • Custom Training Request
  • Maricopa Data Request
  • Balance of State Data Request

Forms for Tickets

Custom Training Request Form

2018 (PDF)


HMIS Report Request

08.2020 (DOCX)


New Project Setup Form

08.2018 (DOCX)


New User Packet

08.2022 (PDF)


New User Packet for Auditors

08.2022 (PDF)


Do you have a data entry question?

Visit our online training page for more information.

Online training