Privacy Practices and Forms

DWEL-AZ is an ongoing project establishing a Statewide data warehouse to support the integration of systems of care for individuals experiencing homelessness in Arizona. The project aims to improve care coordination between homeless services, healthcare, and other systems of care. This is accomplished through gaining the individuals permission to share and link up their information between these systems, allowing staff to holistically support individuals and families seeking services.   

The information we collect is important for streamlining eligibility processes, getting services to individuals who need them, improving services, and improving understanding of the needs of individuals in our community. All participating agencies with DWEL-AZ may share personal member information with each other in accordance with the user’s permission level. This may include information you have provided or information that has been obtained with your consent. 

The security and privacy of your personal information is a top priority. All information in these databases is protected by passwords, encrypted technology, restricted user roles, and/or other security measures. Steps are taken to safeguard all of the information in the system. 

The following information will be shared:   

1. Personal identifying information such as name, healthcare identification information, and date of birth. Social Security Numbers are used if a healthcare identification number is not available; however, Social Security Numbers are not viewable by staff and are only used in the system to verify the identity of an individual.
2. Demographic information such as race, ethnicity, and gender.
3. Information about you that may help in locating housing and other resources, such as veteran status or whether you or a member of your family has a disabling condition.
4. Information about your history of homelessness such as where you have been living and how we can reach you.
5. Information about services you have received through various healthcare and community-based providers.

Please see these policy documents for additional information: 

• Privacy Policy (available soon) 
• AHCCCS Member Release of Information (available soon) 
• Security Policy (available soon) 
• AHCCCS Data Elements in DWEL (available soon)

If you have concerns or questions about how your information is shared, please contact
Dwel-AZ@solari-inc.org

If you wish to revoke permission to share your information within DWEL-AZ, please complete the revocation form.
[Revocation Form]